Mfundo Zogwirira Pakhomo Podziwa

Nthawi Yolankhula Nthawi

Kwa otsogolera otsogolera mawu akuti "nthawi yolankhula" ali ndi tanthauzo lina, kunja kwa ndondomeko ya foni yawo. M'katikati ya foni, nthawi yolankhulana ndi nthawi yomwe wothandizira amakhala ndi wogula pa telefoni. Zimayamba ndi moni woyamba ndipo zimatha ndi kuchotsa.

Mankhwala ambiri amatha kupangidwa kuti ayese mbali zosiyanasiyana za nthawi yolankhulana, ndipo oimira amayesedwa pa izi. Komabe, izi zimagwiritsidwanso ntchito kuti apeze malipiro a wothandizira, kapena kulipira malipiro kapena kubwezera bonasi.

Nyumba zolipirira malipiro zimakhala zosiyana-zina zimalipira pa ola limodzi ndipo ena amalipira pa mphindi imodzi ndi ponsepo. Muzinthu zopanda malipiro za ola lililonse, othandizira amalipidwa pa nthawi yokambirana, osati nthawi yokonzekera mafoni.

Kuphatikiza pa makampani ogulitsa malonda ndi mabhonasi, zokakamiza, gawo lina la maola ola limodzi ndi la mphindi / pay-pay pay, akhoza kukhazikitsidwa pamagetsi osiyanasiyana omwe amagwiritsa ntchito nthawi yolankhulana. Pamene maselo omwe ali m'munsimu amagwiritsidwa ntchito ndi otsogolera kuti aone momwe ntchito yonse ikugwirira ntchito kapena gulu, izi zingagwiritsidwe ntchito payekha.

• Avereji ya nthawi yolankhulana - chiwerengero cha maminiti omwe ali ndi antchito ali pa foni ndi kasitomala aliyense.
• Nthawi yotsegulira kapena pambuyo-ntchito yamakono (ACW) - kuchuluka kwa nthawi kumatenga wothandizira kukwaniritsa ntchito za nthawi zosalankhulidwe zokhudzana ndi kuitanitsa Kugwiritsa ntchito nthawi yogwiritsira ntchito (AHT) = chiwerengero cha maminiti onse a foni , kuphatikizapo ATT ndi ACW

Zowonjezereka : FAQ Center

Pulogalamu Yoyambira Yambiri

Call center yomwe ili pafupi ndi malo oyitanira mafoni omwe amalumikiza telefoni akungoyitana foni kapena kampani. Ogwirizanitsa maofesi apamtunda nthawi zambiri amapereka makasitomala kapena chithandizo chamakono kwa oimba koma angagulitsenso malonda ndi mautumiki kapena kupanga malo. Pulogalamu yamakono yosakanikira ikhoza kukhala malo oyendetsera foni kapena malo oyitanira .

Zowonjezereka: Kukhazikitsa Pakhomo Lanu Lokha Pakhomo

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Call centre yomwe imatuluka ndi malo oitanira telefoni omwe amalumikiza telefoni kapena telemarketers amangoimbira foni kampani kapena bungwe. Ogulitsira maofesi apamtundu omwe akupezeka nthawi zambiri akugulitsa zinthu ndi ntchito kapena kupanga maofesi. Pulogalamu yamakono yodutsa ikhoza kukhala malo oyendetsa foni kapena malo ochezera.

Zowonjezera: Zonse Zogulitsa Ntchito Kuchokera Kwawo

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Telehealth imatanthawuza kubweretsa zokhudzana ndi zaumoyo pogwiritsa ntchito zipangizo zamakono. Tekeni yamakono ingaphatikizepo telefoni, videoconferencing ndi imelo. Zitha kukhala pakati pa wodwala komanso wothandizira zaumoyo kapena pakati pa akatswiri azaumoyo.

Telehealth imaphatikizapo nkhani za telemedicine, kuyendetsa mafoni ndi telefoni. Kuwongolera nkhani za kutali ndi kupereka uphungu wathanzi kapena mauthenga pafoni ndi ntchito zina za telehealth zomwe nthawi zambiri zimachitidwa ndi anamwino.

Telehealth sizinatanthauze telecommuting kwa katswiri wa zamankhwala, ngakhale izo zingathe. Telehealth ingathenso kutchedwa telemedicine kapena telenursing.

Zowonjezereka: Jobs Medical Center Center

05 Zina:

• BPO ndi Zochita Zina Zofuna Kudziwa
• Malamulo Oyendetsa Paokha
• Malamulo Omasulira

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Kuyendetsa telefoni ndi pamene dokotala wodwala, yemwe nthawi zambiri amalembetsa, amamuimbira foni kwa wodwalayo ndikuyesa zizindikiro za wodwala kapena matenda ake ndi kupereka malangizo.

Izi zachitika pogwiritsa ntchito mapulogalamu azachipatala omwe amathandiza namwino kudziwa kuopsa kwa matenda a wodwala ndikuwaika mofulumira. Telefoni ikuyesa anamwino kuwaphunzitsa odwala ndi kuwatsogolera ku chisamaliro choyenera.

Ntchito zothandizira foni zimaperekedwa ndi malo osungirako zaumoyo, nthawi zambiri kuti maofesi a madokotala atenge mayitanidwe kuchokera kwa odwala omwe akuyesera kukaonana ndi dokotala. Kuyendetsa telefoni sikukutanthawuza telecommuting kwa katswiri wa zaumoyo, ngakhale kuli kotheka. Kuthamanga kwa foni kumakhala pansi pa ambulera yaikulu ya telehealth. Zingathenso kudziwika ngati kuyendetsa foni, chithandizo cha telefoni, kuyendetsa telehealth, kutulutsa telefoni, ndi teletara.

Zowonjezereka: Mndandanda wa Ntchito pa Akumayi a Akazi a Kumudzi

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Malo oyendetsera foni ndi malo apakati pomwe oimira telefoni, kapena ogwira ntchito, amapanga maitanidwe apamtunda kapena maitanidwe apamtunda kwa kampani kapena bungwe. Kuitana kumeneku kungakhale ntchito ya makasitomala kapena maulendo ogulitsa. Agent muzipangizo zamakono angapange mtundu umodzi wa foni kapena angatenge mtundu umodzi wokha

Nthawi yowonjezereka: Malo ochezera otchuka - wothandizira pakhomo loyendetsa ntchito omwe amagwira ntchito kunyumba osati malo apakati.