01 Gawo loyamba: BPO-Strategy Analysis ndi Education
- Fufuzani ndalama zowonongeka ndi zosalongosoka ndi ndondomeko, kuphatikizapo zowonjezereka ndi zopangidwe zowonongeka.
- Dziphunzitseni nokha pazofunikira za utsogoleri ndi ubale, kusungidwa ndondomeko ndi bungwe, mwayi wopititsa patsogolo, ndi pempho loti mudziwe zambiri (RFI)
- Monga gawo la njira yanu yowunika, ganizirani zosagwirizana ndi anthu ambiri, omwe amachokera kumagulu okhudzana ndi mpikisano, ndipo musonkhanitse nzeru za oyembekezera.
02 Khwerero Lachiwiri: Kukula kwa RFP ndi Mtengo
- Lembani zofunikira za ntchito, mwachitsanzo, njira zazikulu, ndalama, HR, kapena IT.
- Fotokozani zamakono zomwe zikukhudzidwa.
- Pangani ndondomeko ya zachuma pazinthu zachuma ndi zokolola.
- Pangani vuto la bizinesi, kuphatikizapo ndalama zomwe mumapeza komanso zooneka bwino komanso zosaoneka bwino.
- Sankhani chitsanzo cha mtengo, mwachitsanzo, chokhazikika potsata mitengo yosinthika kapena yogulitsidwa.
- Onetsetsani utsogoleri, mgwirizano wa mgwirizano wa ntchito, ndi ndondomeko zoyendetsera ubale.
Ndondomeko Yachitatu: Pemphani Kufufuza ndi Kuyankhulana
- Apatseni RFP kwa opereka BPO oyenerera pogwiritsa ntchito njira zamalonda.
- Pitani ndi othandizira ndipo muwaike iwo. Malinga ndi kafukufuku wanu onani mndandanda wafupipafupi wa zosankha.
- Yambani zokambirana zoyambirira.
- Fufuzani maumboni ndi machitidwe atatu kapena asanu omwe mwatsatanetsatane maulendo apitalo.
- Kambiranani mgwirizano, magawo othandizira, ndi malamulo.
- Pangani utsogoleri ndi ofesi yoyang'anira ntchito ya BPO
Ntchito zitatu zikachitika, ndi nthawi yoyamba kusintha.
04 Kusintha
Kusintha ndikofunika kwa pulogalamu yabwino. Makampani ambiri angathe kupanga Bungwe la Bzinesi kuti kukonza Bungwe la Bzinesi ndilo fungulo kuti azindikire kufunika kwa chisankho. Kusintha kumaphatikizapo zinthu zitatu, Zamalonda - Zamakono - Kusintha kwa bungwe. Timapeza kuti bungwe la Organizational Change lomwe likuyang'ana anthu ndilo limene limapatsidwa chidwi kwambiri ndipo nthawi zambiri limakhala losiyanitsa polojekiti ya Bwino. Njira yothetsera kusintha imatsindika izi. Kusintha mwa njira kumaphatikizidwa mu chithunzi chotsatira:
05 3 Maphunziro a Kusintha
Timagwiritsa ntchito makasitomala athu pamtunda wapamwamba kuti tiwone bwino komanso kuti tiwone bwino. Mphamvu yotereyi ndi yowonjezereka kudzera muyendedwe Loyendayenda Kusamuka ndi Kutuluka kwa Pulojekiti.
Poyendayenda, kusanthula kwa njira, anthu, Technology Infrastructure ndi machitidwe akuyendetsa kuyendetsa mapu mumsewu wochotsedwa
Pa gawo la Migration Phase, ntchito yomwe ili pamwambayi yafikitsidwa ku mlingo wotsatira kuti yothetsera mgwirizanitsi pakati pa makasitomala ndi BPO kuchokera pa ntchito
Pambuyo Pambuyo Pambuyo Pambuyo, Migwirizano imasamukira ku gulu loyang'anira ntchito liyenera kuyankha kuti likhale lokhazikika komanso lokhazikika. Pulojekiti yoyendetsera ntchito ikugwiritsidwa ntchito pofuna kutsimikizira kuti ntchitoyi ikugwira ntchito.