Kupenda Mafunsowo
Kuyankhulana kumagawidwa m'magulu awiri: kuyankhulana koyang'anira ndi kuyankhulana kapena kukambirana. Kuyankhulana kwapadera kumagwiritsidwa ntchito kuti uyenerere woyenera asanakumane ndi wothandizira olemba ntchito kuti athe kusankha. Kuyankhulana kapena kuyankhulana kosankhidwa kungatenge mitundu yosiyanasiyana. Kuyankhulana kwapadera ndi njira yowonetsera kuti makampani akulembe anthu ofuna ntchito. Kuyankhulana izi kawirikawiri ndi njira zowonjezera, zogwira ntchito komanso zotsika mtengo zomwe zimabweretsa mndandanda wochepa wa oyenerera oyenerera. Kuyankhulana uku kusunga nthawi ndi ndalama mwa kuthetsa osankhidwa osayenera.
Ngati akuitanidwa kuyankhulana ndikuyang'anizana, kawirikawiri amakhala ndi wogwira ntchito payekha kapena wina wochokera ku Dipatimenti ya Anthu. Amenewa amatengedwa kuti ndi alonda a pakhomo la kampani. Iwo ali odziwa bwino ntchito ndi odziwa ntchito omwe ali ndi luso la kufunsa ndi kufufuza ofuna.
Ofunsana nawo ayenera kukhala ogwira mtima poweruza munthu, nzeru, komanso ngati woyenerayo ali woyenera pa chikhalidwe cha kampani . Ayeneranso kukhala okonzeka kuzindikira zizindikiro zofiira kapena malo ovuta omwe ali nawo kumbuyo kwa ntchito ndi oyenerera . Zitsanzo zina za kuyankhulana kwapadera ndi kuyankhulana kwa foni, kuyankhulana kwa makompyuta, kuyankhulana kwa kanema ndi kanema.
Kuyankhulana kwa Telefoni
Kuyankhulana kwa foni ndi njira yowonjezereka yoyankhulana koyambirira. Izi zimathandiza wofunsayo ndi womvera kuti adziwe ngati ali ndi chidwi chofuna kukambirana kusiyana ndi zoyankhulana zoyamba. Kuyankhulana kotereku kumapulumutsanso nthawi ndi ndalama. Iwo akhoza kukhala tepi yolembedwa kuti ayambe kukambirana kwa ena ofunsana nawo. Cholinga, kwa woyenera pa zokambirana pafoni, ndicho kukonzekera nkhope ndi maso.
Kuyankhulana kwa Pakompyuta
Kuyankhulana kwa makompyuta kumaphatikizapo kuyankha mafunso angapo omwe angasankhidwe kuti apeze mayankho a ntchito kapena kungoti aperekedwe. Zina mwa zokambiranazi zachitika kudzera pa telefoni kapena pakupeza webusaitiyi. Mtundu umodzi wapangidwa mwa kukankhira makatani oyenera pa telefoni kuti muyankhe. Wal-Mart amagwiritsa ntchito njirayi poyang'anira olemba ndalama, osungira katundu, ndi oimira makasitomala.
Mtundu wina wa kuyankhulana kwa pakompyuta umaperekedwa mwa kupeza webusaitiyi pamene mukugwiritsa ntchito makina a kompyuta ndi mbewa. Kupititsa patsogolo Kwathu Kunja kumagwiritsa ntchito mtundu uwu wowonetsera. Mafunso ena pa mafunso awiriwa ndi ofanana ndi machitidwe. Mwachitsanzo, "Ngati muwona wogwira naye ntchito pakhomopo atenga chophikira chamatabwa ndikuchidya, mumatero.
Kulimbana ndi wogwira naye ntchito, b. Uzani woyang'anira, c. Musachite kanthu. "
Kuyankhulana kwa Mavidiyo
Mavidiyo a Videophone ndi Video Conferencing akupereka kutumiza mavidiyo ndi mavidiyo pakati pa malo akutali. Pafupifupi theka la makampani aakulu kwambiri a US omwe amagwiritsabe ntchito mavidiyo. Ndi njira yabwino yolankhulirana komanso njira zina zowonongeka pamaso pamaso.
Aliyense, paliponse padziko lapansi akhoza kupanga mavidiyo ndi kugwiritsa ntchito maikolofoni, kamera, ndi mapulogalamu ovomerezeka. Msonkhano wavidiyo ukupezeka pa intaneti. Kupitiriza kwake kuwononga ndalama kumapangitsa kuti zikhale zotchuka kwa makampani komanso kunyumba .
Mosiyana ndi kuyankhulana kwapadera, mungagwiritse ntchito kuyankhulana kapena kuyankhulana kosankha. Kulemba mafunsowa ndi misewu iwiri komwe wokhala nawo akufunsanso abwana kuti ayenerere ntchito.
Zambiri za zokambiranazi zimachitika mu ofesi yomwe ili mu imodzi mwa maonekedwe angapo monga: kukambirana payekha.
Kufunsana payekha
Izi ndi zokambirana zapadera zomwe otsogolera amakumana ndi olemba ntchito, mmodzi payekha. Wosankhidwa aliyense wapatsidwa mwayi wofunsana. Ikhoza kukhala yosamalidwa bwino. Onse olemba ntchito ndi abwana kawirikawiri amayenda kuchoka ku zokambiranazi pozindikira ngati zoyenerazo ndi zolondola kapena ayi.
Kuyankhulana kwapadera
Kuyankhulana kwapadera kumachitika pamene otsogolera akudutsa kuchokera kwa wofunsana naye kwa wofunsana wina tsiku lonse. Palibe chigamulo chopangidwa mpaka kuyankhulana komaliza kwachitika ndipo onse omwe akufunsana nawo akhala ndi mwayi wokambirana za zokambirana. Monga wosankhidwa, muli ndi mwayi umodzi wokhala ndi maganizo oyamba.
Wosankhidwa ayenera kulimbikitsidwa ndi wokonzekera kuyankhulana kwotsatira. Mndandanda wa mafunso omwe anagwiritsidwa ntchito, monga chitsanzo, pamene John Carter anafunsa mafunso a Manufacturing Manager. Iye adayankha nawo maulendo angapo tsiku lonse, adachita nawo masewerawa madzulo, ndipo adayamba ntchito tsiku lotsatira. Nthaŵi zina, njirayi ikhoza kutenga sabata lathunthu kapena masiku angapo.
Mafunso Okhazikika
Mu zokambirana zosiyana, wofunsayo amakumana ndi wofunsayo mmodzi kapena ambiri payekha payekha. Izi zimachitika patapita masiku, masabata kapena miyezi ingapo. Kuyankhulana kulikonse kumayenera kusuntha wofunsayo pang'onopang'ono kuti aphunzire zambiri za malo, kampani, ndikuyembekeza, kupereka ntchito. Chitsanzo cha kuyankhulana kotereku kunachitika pamene ndinafunsidwa kwa malo a Bungwe la Mabizinesi ku University of North State University. Ndinapita ku zokambirana zisanu ndi zitatu zosiyana pa nthawi ya miyezi itatu.
Panema Akufunsa
Pa zokambirana, gululi liwonekera pamaso pa komiti kapena gulu la ofunsana nawo. Kuyankhulana kotereku kumagwiritsidwa ntchito nthawi ndi kukonzekera bwino kuti pakhale gawo. Ofunsidwa amafufuzidwa pa luso laumwini , ziyeneretso, ndi kuthekera kwawo kuganiza pa mapazi awo. Kuyankhulana kotereku kungakhale koopseza munthu wodzitcha.
Wokondedwayo nthawi zina amamva kuti sangathe kulamulira pa gululo. Mu zokambirana za gululi , womverayo ayenera kuganizira pa gulu limodzi kapena awiri ndikuwongolera zomwe akuchita. Komabe, ndi kofunika kuti muyang'ane maso ndi kulankhulana payekha ndi aliyense pa gulu kapena gululo. Chitsanzo cha mkhalidwe umene polojekitiyi inkagwiritsidwa ntchito inali ntchito ya Tulsa Community College yotsegulira Provost; masunivesites ambiri ndi mabungwe ena a boma amagwiritsa ntchito zokambirana.
Gulu Loyankhulana
Kuyankhulana kwa gulu , kampani ikufunsana gulu la ofunira pamalo omwewo nthawi yomweyo. Kuyankhulana kotereku kumapangitsa kampani kukhala ndi mphamvu yopezera utsogoleri ndi ndondomeko. Wofunsayo akufuna kuwona zipangizo zomwe angapangitse wogwiritsa ntchito.
Kodi wotsatilayo amagwiritsa ntchito kukangana ndi kulingalira mwakuya kapena amachititsa kuti wolembayo agawane ndi kugonjetsa. Wofunsayo angapemphe woyendetsa kukambirana nkhaniyo ndi omwe akufuna, kuthetsa vuto limodzi, kapena kukambirana za oyenererayo pamaso pa ena ofuna.
Kuyankhulana kotereku kungakhale kovuta kwa wokondedwa. Wosankhidwayo ayenera kumvetsetsa mphamvu zomwe wofunsayo akukhazikitsira ndikusankha malamulo a masewerawo. Ayenera kupeŵa mikangano yowonjezereka ya mphamvu, pamene amachititsa kuti oyenererayo asamawonekere komanso akukhala mwana. Wopemphedwayo ayenera kuchitira ena olemekezeka mwaulemu pamene akuwatsogolera. Panthaŵi imodzimodziyo, ayenera kuyang'ana kwa wofunsayo kuti asaphonye mfundo zofunika.
Mkhalidwe kapena Kuchita Phunziro
Muzochitika kapena kuyankhulana kwa ntchito, ofunsidwa angapemphedwe kuti achite masewerowa ntchito imodzi. Izi zimachitidwa kuti aone luso lapadera . Ofunsidwa angapatsidwe mndandanda wachindunji, kapena zovuta. Amapemphedwa momwe angachitire kapena kufotokozera njira yothetsera vutoli. Izi zingakhale zovuta ngati wofunsayo sakupereka zambiri zokwanira kuti wodandaula apereke yankho kapena zochita. Kuyankhulana kotereku kumagwiritsidwa ntchito posankha anthu ofuna ntchito kuti atsegule kwa Wopezera Wogwira Atumiki ku dipatimenti kapena kusungira sitolo.
Kufunsa Mafunso
Kuyankhulana kwapadera kumagwira bwino ntchito malo omwe makampani akufuna kuwona ofuna kuchita nawo chisankho asanapange chisankho. Ofunsana amatha kutenga wokondedwayo pogwiritsa ntchito zolemba zofanana kapena zochepa kuti athe kuyesa luso la womvera. Izi zimapangitsa wokhala nawo kuti asonyeze luso lake mu njira zodziyanjanitsa zomwe zimadziwika bwino kwa wokondedwayo. Zomwe zimagwiritsidwa ntchito ndi zochitika zimapatsa wokhala nawo mtima chidziwitso chosavuta cha zomwe akufunira udindo. Kuyankhulana kotereku kumagwira ntchito yotsegula makina opanga makompyuta , ophunzitsira, mawotchi, ndi makina.
Kupanikizika Kwambiri
Kuyankhulana kwapanikizika kawirikawiri kumapangitsa kuti wolembayo azivutika maganizo ndi kuyesa momwe amachitira akakhala ndi mavuto kapena m'mavuto. Wosankhidwa akhoza kukhala mu chipinda chodikira kwa ola limodzi loti wofunsayo asamamuvomereze. Wosankhidwayo akhoza kuyang'anizana ndi silences yaitali kapena ozizira. Wofunsayo angafunse zikhulupiriro kapena chiweruzo chake.
Angapemphe wopemphayo kuti achite ntchito yosatheka pa ntchentche, monga kuwonetseratu wofunsayo kuti asinthanitse nsapato ndi wofunsayo. Kudandaula, kunyalanyaza ndi kusamvana bwino ndizofala. Zonsezi zikuyenera kupangidwa kuti ziwone ngati woyenerayo ali ndi zomwe zimafunikira kuti athetse chikhalidwe cha kampani, makasitomala a kampani kapena zovuta zina.
Ndakhala ndikudzifunsa mafunso opanikizika . Sindinkasamala za kuyankhulana kotereku konse. Nthawi zambiri ndimakhala chete ndikudzidalira kwambiri m'mabungwe ambiri a zokambirana. Ndayesera kutembenuza zokambiranazi kuti ndipindule. Koma potsiriza, ndinapempha wofunsayo ngati izi zikuyimira momwe amachitira bizinesi yawo. Mosakayikira, wofunsayo sanafune funso limenelo. Sindikudziwa chifukwa chake wina angakonde kugwira ntchito kwa kampani yomwe imakugwiritsani ntchito makoswe monga awa.
Kuyankha Mafunso
Makampani ambiri akugwiritsira ntchito kuyankhulana kwa khalidwe . Amagwiritsira ntchito khalidwe lakale la oyenerera kuti asonyeze zomwe akuchita m'tsogolomu. Malingana ndi maudindo a udindo komanso zochitika, wogwira ntchitoyo angapemphedwe kuti afotokoze zinthu zomwe zimafuna luso lotha kuthetsa mavuto, kusintha kwake, utsogoleri, kuthetsa mikangano , kuwongolera mowonjezereka, kuwongolera kapena kusamalira maganizo . Wofunsayo akufuna kudziwa momwe wotsogolererayo anachitira zinthu izi. Pali mitundu yambiri ya zoyankhulana za khalidwe .
- Kuyankhulana kokambirana ndi mafunso odulidwa: Ofunsira akatswiri amagwiritsa ntchito izi. Amapempha mafunso angapo okhudza khalidwe labwino komanso mafunso osakhala ndi khalidwe. Mafunsowa nthawi zambiri amaphatikizapo ndipo akukonzekera kusonkhanitsa zokhudzana ndi mavuto akuluakulu onse.
- Kuyankhulana kosamveka : Mtundu uwu ndi wosasamala komanso womasuka. Cholinga chake ndichofuna kuti wodzakambiranayo alankhule komanso amamukonda kwambiri. Wosankhidwayo akhoza kuwulula zambiri kuposa momwe angachitire. Monga mukudziwira, zambiri zambiri, posachedwa, zingathe kukuchotsani ku dziwe losankhidwa.
- Kuyankhulana koyankhidwa : Pa zokambiranazi, wofunsayo ndi wosakonzeka, nthawi yayifupi, mofulumira, osokonezeka, kapena mophweka, osadziŵa kuyankhulana. Monga zotsatira zomaliza, wofunsayo sakufunsanso mafunso oyenerera kuti adziwe ngati wofunsayo angathe kuchita bwino payekha.
- Zida Zoyesa / Kuyezetsa: Zosiyanasiyana za mayesero zimagwiritsidwa ntchito pofuna kudziwa ngati woyenera ndi woyenera kampaniyo. Mayesero awa angagwiritsidwe ntchito. Zosintha zaumunthu zimafufuza mtundu wa umunthu . Mapulogalamu oyenerera amatha kuzindikira momwe angagwiritsire ntchito maluso ena. Zotsatira za chidwi zimaganizira zofunikira pazinthu zosiyanasiyana za ntchito. Zida zoyanjana zingakhale zosakaniza zilizonsezi.
- Kuyankhulana kwa mgwirizano: Kuyankhulana kotereku kumaphatikizapo mitundu iwiri kapena iwiri ya zoyankhulana. Izi zikhoza kuchitika mu zokambirana zomwezo, pa zoyankhulana zotsatira kapena onse awiri.
Mafunso Othandiza
Kuyankhulana kwadzidzidzi kumagwiritsidwa ntchito mopyolera ntchito ndi ofunafuna ntchito. Ofufuza ntchito amateteza misonkhano yowonjezera kuti apeze uphungu kwa wina pa malo omwe ali nawo kapena omwe akufuna. Amafunanso kupeza maumboni oonjezera kwa anthu ena omwe angawalangize. Olemba ntchito, omwe amakonda kukhala pamwamba pa mndandanda wa talente yomwe ilipo, ngakhale ngati alibe ntchito, amatha kufunsa mafunsowa. Ofufuza ntchito ndi osinthanitsa amasinthanitsa uthenga ndikudziwana bwino popanda kubwereza ntchito.
Ndinafunsidwa mafunsowa pamene ndinali kufufuza kuti ndingatsegule kampani yanga yosamalira katundu. Izi zinandipatsa lingaliro la zomwe mpikisano wanga ukuyembekezera kuchokera kwa wantchito. Zinandithandiza kumvetsa zomwe abwenzi omwe angayembekezere kuti ndiwalemba.
Malangizo kapena Machitidwe Omwe Anakambirana
Pogwiritsa ntchito malangizo kapena mwachindunji , wofunsayo ali ndi ndondomeko yoyenerera ndipo akutsatira mosagwedera. Makampani amagwiritsa ntchito mawonekedwe okhwima kuti athe kutsimikizira pakati pa oyankhulana. Ofunsana amafunsanso aliyense payekha mafunso omwewo kuti athe kufanizira zotsatira zake. Olemba nthawi zina amaona kuti akuwombera.
Nkhani Yogwirizana ndi Makalata
Kuyankhulana kwa timagulu ka timagulu kawirikawiri kumakhala kokongola kwa makampani omwe amadalira kwambiri kugwirizana kwa timu. Wosankhidwa angakhale akuyembekeza kukomana ndi mmodzi ndi mmodzi ndi wofunsana naye, koma adzipeza okha m'chipinda ndi anthu ena angapo. Olemba ntchito akufuna kupeza chidziwitso cha anthu osiyanasiyana pofunsa ofunsira.
Amafuna kudziŵa ngati maluso a munthu amene akukwanitsa ntchitoyo akukwaniritsa zosowa za kampaniyo komanso ngati wosankhidwayo angagwirizane ndi antchito ena. Otsatira ayenera kugwiritsa ntchito mwayi umenewu kuti adziwe zambiri zokhudza kampani momwe angathe. Aliyense wofunsayo ali ndi ntchito yosiyana mu kampaniyo ndipo ali ndi maganizo ake pa kampaniyo.
Mafilimu Othandizira
Kuyankhulana kwapadera ndi, mwatsoka, kumagwiritsidwa ntchito ndi oyankhulana osadziŵa zambiri. Wofunsayo akudalira wokondedwa kuti ayambe kukambirana. Wofunsayo angayambe ndi mawu monga, "Ndiuzeni za iwe wekha." Otsatira angagwiritse ntchito izi phindu lawo.
Kuyimira kafukufuku kotereku kumapangitsa wokhala nawo kuti atsogolere kuyankhulana mwa njira yomwe imatumizira wokondedwayo. Koma wofunikirako ayenera kukumbukira kuti azilemekeza ulemu wofunsayo komanso kuti asayambe kuyankhulana. Zojambula zoonjezera zoonjezera zambiri zimathandiza olemba ntchito ndi olemba ntchito kudziwa ngati ali bwino .
Ofunsana Panthawi Yodyera
Kuyankhulana kwa nthawi ya chakudya kumagwiritsidwa ntchito kuti mudziwe yemwe ali ndi mgwirizano ali ngati malo ochezera. Koma, kuyankhulana pa chakudya kungakhale zovuta kwambiri kapena zovuta. Ofunsayo sakufuna kungodziwa mmene mumagwirira mphanda koma momwe mumachitira ndi alendo anu, alendo ndi antchito omwe akutumikira. Wosankhidwa ayenera kutenga mawu kuchokera kwa wofunsayo ndipo nthawi zonse kumbukirani kuti ndi mlendo. Malangizo awa adzakuthandizani ndi mafunso okhudzana ndi nthawi ya chakudya.
- Musakhale pansi mpaka mnzanuyo atatero.
- Nthaŵi zonse perekani chinachake chodetsa nkhawa kuposa wofunsayo.
- Sankhani zosamalira zakudya, ngati n'kotheka.
- Ngati wofunsayo akufuna kuyankhula bizinesi, chonde chitani chomwecho. Koma ngati woyankhulana ndi / kapena alendo akufuna kukambirana zolinga zoyendetsa maulendo kapena mabanja awo, musati, mulimonsemo, muyambe kukambirana za bizinesi.
- Kumbukirani khalidwe lodziwika: zikomo oitanira chakudya ndi nthawi yawo.
akhala pa mitundu yambiri ya mafunsowa. Sindikupezanso izi zovuta. Muyenera kutenga nthawi yanu mukamadya ndikuyankhula. Musayambe chakudya chodetsa nkhaŵa ndi kuchepetsa zakumwa zoledzeretsa. Makampani ndi mabungwe ogulitsa katundu akugulitsa amalonda amayendetsa mafunso oterowo. Amafuna kutsimikiza kuti woimirayo angayimire kampaniyo pamalo osasangalatsa popanda kuchititsa manyazi kampaniyo.
Mafunso Otsatira
Makampani amabweretsa ofuna kubwereranso ku zokambirana zachiwiri ndi zina zachitatu kapena zotsatizana . Pali zifukwa zingapo izi. Nthawi zina amangofuna kutsimikiza kuti ndinu woyenera. Nthawi zina iwo akukhala ndi nthawi yovuta kusankha pakati pa mndandanda wa olembetsa. Nthawi zina, ena opanga zisankho mu kampani amafuna kudziwa kuti wotsatilayo ali ndi liti asanapange chigamulo .
Zowonjezera zokambirana zingayende m'njira zosiyanasiyana. Mukakambirana ndi wofunsana nayeyo, wofunsayo angayang'ane pa kukhazikitsa mgwirizano, kumvetsetsa komwe kampani ikupita ndi momwe maluso ake alili ndi masomphenya a kampani komanso chikhalidwe chawo. Otsatira angadzitenge okha kukambirana nawo phukusi la malipiro. Kapena amadzipeza okha kuyambira pachiyambi ndi wofunsana naye.
Kuchokera ku zochitika zanga, ngati wofunsidwa akufunsidwa kufunsa mafunso oposa awiri kapena atatu , kampaniyo sidziwa zomwe akufuna kapena akusowa kwa wofunsayo. Izi zikhoza kukhala kudula nthawi ndi chuma kwa oyenerera ndi kampani.
Kutsiliza
Mafunsowo akudya nthawi ndipo maphunziro amafunika kuti azichita bwino. Ndi njira yokhazikika yosanthula ndi kusankha osankhidwa pamagulu onse ndi mitundu ya maudindo. Zimapanga deta, zomwe zimapangitsa wofunsayo kuti awononge deta kuti apange chidziwitso chokhala ngati woyenera ndi woyenera kampaniyo. Komabe, mfundo zochokera ku zokambirana zosiyana ndizovuta kukhala nazo. Icho chiri ndi makhalidwe awa.
- Zovuta kusonkhanitsa pamodzi;
- Tsegulani kwa zowonongeka ;
- Mukhoza kusowa mbali zina za chidziwitso, luso, ndi luso;
- Kuyankhulana kungagwedeze malo amodzi ndikunyalanyaza ena;
- Mitundu yonse ya mavuto omwe angakhale nawo potanthauzira ndi kusanthula zomwe adapeza; ndi
- Nthaŵi zonse pali kuthekera kwa malingaliro opotoka.
Ndikofunikira kuti makampani apeze njira zoyankhulana ndi maonekedwe omwe ali opindulitsa pa zosowa za kampani komanso ogwira ntchito. Mudzamanga mphamvu ya benchi ndi kupeza anthu abwino pamipando yoyenera, kupita patsogolo pa basi.
Nita Wilmott (nitawilmott@valornet.com) tsopano ndi wophunzira wa nthawi zonse, makamaka ku Human Resources , ku Tulsa Community College ku Tulsa, Oklahoma. Kale anali ndi bizinesi iwiri ndipo amagwira ntchito m'makampani ambiri m'mayiko osiyanasiyana.